Digital Marketing & Social Media: Your SMB’s Blueprint for Generating Leads

In the bustling digital marketplace, the ability to attract and convert leads is the lifeblood of any small and medium-sized business (SMB) selling products or services. Let’s dive into a strategic approach to digital marketing and social media that generates leads and drives your business forward.

The Path to Lead Generation: Awareness, Engagement, Acquisition

Successfully generating leads online involves guiding potential customers through a journey that begins with them becoming aware of your brand and ends with choosing your products or services. Here’s how to navigate this path:

  1. Awareness: Initiate contact by making your target audience aware of your brand. Think of this stage as laying down the foundation for future interactions. Your objective? Get your name out there and make it stick.
  2. Engagement: This is where you turn up the heat. Engage potential leads with compelling content that speaks directly to their needs and challenges. Show them that you understand their pain points and have the expertise to solve them.
  3. Acquisition: With trust established, it’s time to convert engaged audiences into leads and, ultimately, paying customers. Tailor your calls-to-action (CTAs) to be as irresistible as possible, making the decision to choose your business a no-brainer.

Choosing the Right Platforms for Lead Generation

  • Twitter (X): Ideal for quick, impactful messages that boost brand awareness. Use it to share insights and product updates and engage in industry conversations.
  • Facebook: A powerhouse for engagement and lead generation, Facebook allows for detailed targeting to reach potential leads who are most likely to be interested in what you offer.
  • LinkedIn: Not just for B2B, LinkedIn can be a valuable tool for B2C businesses by connecting with other businesses, joining groups, and publishing articles that showcase your expertise.

What Really Works: Focusing on Leads

  • Retargeting Ads: These are gold for turning website visitors into leads. Use retargeting on platforms like Facebook and Google to keep your brand top-of-mind and encourage return visits.
  • Specialized Content: Create content that addresses specific needs or interests of your target audience. SEO-optimized posts and articles that rank for niche keywords can draw in highly qualified leads.
  • Active Engagement: Transform passive followers into active leads by promoting content that requires interaction—think downloadable guides, sign-up forms, and free trials.

Generating leads through digital marketing and social media isn’t about casting the widest net—it’s about casting the right one. Focus on building a targeted strategy that moves potential customers through the journey from awareness to acquisition with a mix of insightful content, strategic ad placements, and an engaging social media presence.

Your aim should be to capture attention and maintain it, gradually building up trust until potential leads are ready to make a purchase. With a consistent and focused approach, your SMB can turn digital channels into a powerful engine for lead generation.

Remember, in the digital world, patience and persistence pay off. Keep refining your strategy based on what works, and soon, you’ll see a steady stream of leads ready to be nurtured into loyal customers.

How to Win at Getting Followers and Customers on Social Media

So, you’re on a mission to grab social media attention and turn those double-taps and heart reactions into real-deal followers or even customers? Think of it like leveling up in your favorite game, but instead of quests, you’ve got posts, and instead of game points, you’re earning likes, shares, and follows. Ready for the cheat codes? Let’s dive in.

1. Know Your Crowd: It’s Personal

First thing first: who are you talking to? This isn’t about blasting messages into the void and hoping someone listens. Use tools like Instagram Insights or Twitter Analytics to see who’s paying attention. These are like your social media detective kits, showing you what your audience likes when they’re online and even what kind of content makes them hit that follow button.

2. Quality Beats Quantity: Make It Worth Their Time

Do you know how one great post can get more love than 10 just-okay ones? Focus on making content that matters. But how do you know what works? That’s where analytics come in again. Look at your top-performing posts. What do they have in common? Is it humor, helpful tips, or maybe behind-the-scenes looks? Use this intel to make your next post a hit.

3. Learn and Adapt: Be a Quick Study

Here’s where you turn into a social media ninja. Tools like Google Analytics can show you who’s coming to your page and how they interact with your content. It’s like having a map that shows where treasure is buried. See a spike in visits after a certain post? Do more of that. If a post gets likes and clicks that re-direct to your website, put it in a daily rotation at different time slots. Experiment with popular posts. Post in early morning and post again in 2 days in the evening. Notice that certain time zones are more effective in the spike in visits. Create variations of the most social media posts. Notice a drop when you post something specific? Maybe steer clear of that in the future.

4. Solve Their Problems: Be the Hero

Everyone loves a problem-solver. Use your posts to be the hero your followers didn’t know they needed. And yes, there’s a tool for figuring out what problems they have. BuzzSumo lets you see what topics are trending and what questions people have related to your niche. It’s like knowing the questions to a test before you take it – gives you a serious edge.

So, What’s the Game Plan?

Imagine you’re the new kid trying to make friends. You find out what they’re into, share awesome stuff that’s actually interesting, adapt your approach based on what works, and always have the best advice or jokes. But with a twist – you’ve got a secret weapon: analytics tools that tell you exactly what your new friends want to hear.

Unlocking LinkedIn: Creative Tactics for Lead Generation

LinkedIn is more than just a digital resume; it’s a bustling marketplace brimming with opportunities for those daring enough to think outside the box. While the basics are essential, a sprinkle of creativity can sometimes differentiate you from the crowd. Dive into these ingenious tactics to boost your lead generation on the platform:

  1. Cold Messaging with a Twist: The cold approach isn’t new, but the secret lies in the delivery. Instead of launching into a sales pitch, why not start with value? Share a relevant article, a compliment about their recent work, or even a free tool. Your prospects will appreciate the non-pushy approach.
  2. Profile Funneling: Your LinkedIn profile shouldn’t just be about past jobs; it should guide visitors toward a desired action. This could be visiting your website, subscribing to a newsletter, or dropping you a message. Craft your profile strategically to funnel visitors seamlessly.
  3. Engage with Comments on Popular Posts: Visibility is the game. You can get your profile in front of a vast audience by commenting on popular industry posts. But remember, your comments should be insightful and add value to the conversation.
  4. Run Thought-Provoking Polls: LinkedIn’s polling feature isn’t just for fun questions. Use it to generate insights, understand market needs, or spark a debate. Engaging in polls can set the stage for deeper conversations with participants.
  5. Harness Advanced Search: This feature is a gold mine. Find prospects based on specific criteria such as job titles, locations, etc. Creating a targeted list can make your outreach more personalized and effective.
  6. Dive into Video with Cover Story: With LinkedIn’s “Cover Story”, make a lasting first impression. Create a personalized video pitch that gives visitors a snapshot of who you are and how you can help.
  7. Host LinkedIn Live Sessions: If you can access LinkedIn Live, you’re sitting on a treasure. Hosting live sessions, be it Q&As, webinars, or discussions, can attract a large, engaged audience.
  8. Engage with Your New Followers: A simple “thank you” can go a long way. Reach out to new followers with a warm message. This can open the door for more profound interactions down the line.
  9. Showcase Recommendations and Endorsements: Social proof is powerful. Encourage satisfied clients or colleagues to endorse your skills and pen down recommendations. This not only builds credibility but also showcases your expertise.
  10. Launch a LinkedIn Newsletter: Regular updates, insights, and valuable content sent straight to your network can solidify your position as an industry thought leader.
  11. Reconnect with Alumni: Old classmates or colleagues could be potential leads or offer referrals. Use LinkedIn’s Alumni feature to rekindle those connections.
  12. Humanize with Employee Testimonials: Let your team share their stories. Employee testimonials humanize your brand and portray a positive company culture.
  13. Collaborative Ventures: Partner with non-competing businesses on LinkedIn. Whether it’s sharing each other’s content, co-hosting webinars, or running promotions, collaboration can amplify your reach.

 

Harnessing Reddit to Build Your Clientele as a Financial Advisor: A Guide to Compliance and Engagement

In the dynamic digital world, staying ahead in the financial advisory business requires excellent financial acumen and proficiency in digital marketing. With various social media platforms at your disposal, knowing how to utilize each one’s unique capabilities can bring prospective clients your way. One such platform is Reddit, often dubbed “the front page of the internet.” Despite being overlooked by many financial advisors, this platform provides a wealth of opportunities for interaction, engagement, and promotion of advisory services.

Understanding Reddit’s Landscape

Reddit is not your average social media platform. It’s a community building and engagement hub, hosting countless “subreddits” or communities around specific topics, including personal finance, investing, retirement planning, and wealth management. By actively participating in these communities, you can position yourself as a trusted industry expert, attracting clients who value your expertise and insights.

Identify Relevant Subreddits

Your first move should be to pinpoint subreddits that align with your niche. Subreddits, such as r/personalfinance, r/investing, and r/financialindependence, are filled with members discussing a broad range of finance-related topics. Regular participation in these discussions will allow you to understand the common queries, concerns, and insights that members share.

Share Valuable Content

On Reddit, content truly is king. Users appreciate content that educates, informs, or entertains. Once you’ve identified common concerns and issues, you can start sharing high-quality content that addresses these needs. Whether it’s blog posts, infographics, insightful videos, or insightful comments on existing threads, your goal should be showcasing your expertise and value, not blatant self-promotion.

Interact and Engage

Reddit thrives on genuine interaction and engagement. Respond proactively to queries, ask thought-provoking questions, and offer valuable insights. Such actions will make you a valued member of the community and highlight your expertise and commitment, making potential clients more likely to trust you with their financial needs.

Staying Compliant with SEC and FINRA Regulations

As a Certified Financial Planner (CFP), it’s paramount to remain compliant with the regulations set by the Securities and Exchange Commission (SEC) and the Financial Industry Regulatory Authority (FINRA). These guidelines emphasize transparency, integrity, and investor protection from misleading or fraudulent activities. Here are a few key principles to keep in mind:

  • Transparency and Honesty: Never misrepresent your qualifications, services, or products. Any advice you provide should be honest, realistic, and based on your professional expertise.
  • Avoid Personalized Financial Advice: To stay compliant, avoid offering specific financial advice. Instead, share general financial information and strategies that are educational in nature.
  • Adhere to Advertising and Testimonial Rules: Be mindful of SEC and FINRA rules governing advertising. Avoid misleading statements or false claims about your services. Be careful with using upvotes, as they can be seen as testimonials, which are strictly regulated.
  • Maintain Archival Records: All communications related to your business on Reddit should be archived as per SEC and FINRA regulations. Consider using archiving tools or software for this.
  • Frequent Monitoring and Review: Regularly review your Reddit activities to ensure compliance. Many firms employ a dedicated compliance officer for this purpose.

Use Reddit’s Advertising Platform

Beyond organic growth and engagement, consider using Reddit’s advertising platform. With precise targeting capabilities, you can create targeted ads for specific subreddits, reaching a highly relevant audience (leads).

Follow-up

Ensure you follow up promptly when users show interest or ask for more details. Whether they message you privately or comment on your posts, a timely, informative response can turn a potential lead into a client.

When used effectively, Reddit can be a powerful tool for financial advisors. The platform presents an opportunity to showcase your expertise, build trust, and connect with prospective clients. Consistency, genuineness, and compliance are your allies in this process. Happy Redditing!

How Buyer Personas Can Skyrocket Your Inbound Traffic and Social Media Engagement!

Social media content creation is a key component of any successful marketing plan. It helps engage customers, brings attention to your brand, and drives conversions. But when it comes to creating content for social media that really resonates with an audience, the most important step you can take is understanding who your target audience is – namely through developing buyer personas. Buyer personas are simply representations of different types of potential customers or clients; they help you think about how those people might interact with your product or service to craft more effective social media posts that fit their needs. In this blog post, we’ll examine what “buyer personas” are, how they can be useful for creating social media content, and provide some helpful tips on getting started crafting content tailored towards these distinct personalities!

What is a buyer persona and why you should have one

A buyer persona is a powerful tool that serves as a compass guiding businesses toward understanding their ideal customer. This semi-fictional representation of the target audience is characterized by their demographics, goals, challenges, and preferences, ultimately shaping the framework for marketing strategies, product development, and customer service. By giving life to these personas, businesses are better equipped to tailor their approach, fostering meaningful relationships that resonate with their audience. Crafting a well-defined buyer persona is more than just a step in the process; it is the heartbeat of a thriving business, propelling growth and success by putting the customer’s needs and wants at the center of all decisions made. So, invest time in creating and refining your buyer persona; it’s the guiding light that will steer you toward building not just loyal customers, but an empire of brand advocates.

Building your buyer persona – what to include

Crafting a well-defined buyer persona is an essential step toward achieving your business goals, as it serves as a blueprint for understanding the unique characteristics, preferences, and behaviors of your target audience. To build a comprehensive buyer persona, it’s crucial to consider a mix of both demographic and psychographic elements, such as age, income, occupation, location, and interests, alongside insights into the pain points, goals, and motivations of your ideal customer. In addition, evaluate their purchasing habits, preferred media channels, and common objections to tailor your marketing efforts more effectively. Remember that new insights will continually emerge, so always be prepared to adapt and refine your buyer persona over time. By giving life to your target market, you’ll ultimately be able to forge stronger connections with your audience and inspire them to engage with your brand in a meaningful way.

Curating content that resonates with your target audience

Curating content that captivates your target audience is vital in today’s fast-paced digital world. A professionally curated, compelling inventory of information resonates with your audience, driving greater engagement and fostering stronger connections. To achieve this, it’s essential to have a deep understanding of your audience’s demographics, interests, and needs, and to align your content with these insights. By presenting inspiring stories, thought-provoking perspectives, and valuable information in a polished and coherent manner, you create an unforgettable experience for your audience. The result is a loyal following that shares, discusses, and actively participates in your content, thus positioning you as an influential thought leader in your industry.

How to repurpose content for multiple platforms

In today’s fast-paced digital ecosystem, mastering the art of repurposing content is essential for maximizing your brand’s reach and maintaining a consistent brand narrative across multiple platforms. The art of taking a piece of content and giving it new life in various formats allows you to extend its value, engage new audiences, and save valuable time and resources. To successfully repurpose content, begin by identifying the strengths and core messages of the original content, and then creatively explore new ways to present that information through various media, such as podcasts, social media, webinars, or infographics. By thinking beyond traditional content formats and tailoring your approach to each platform’s distinct audience and features, you will not only expand your brand’s presence in the digital landscape but also inspire those who encounter your content to think deeper, learn more, and keep coming back for more.

Tips on creating engaging captions, headlines, and hashtags

The art of crafting engaging captions, headlines, and hashtags is a key ingredient to successfully capturing the attention of your audience and effectively conveying your message across different channels. A professional and inspiring tone adds a unique flavor to your content, setting you apart from the vast ocean of information available online. To ensure readability and impact, it’s important to encapsulate your content’s essence in a concise, yet powerful headline that speaks to your target audience. Creativity and wit play a crucial role in formulating captions that spark an emotional response, encourage sharing, and stimulate discussions. Furthermore, strategically utilizing hashtags not only amplifies your content’s visibility but also connects you with like-minded individuals and communities. By meticulously honing these essential elements, you elevate your content’s appeal, empower your brand’s voice, and create a lasting impression on the digital landscape.

How testing can help you understand the effectiveness of your content

As a content creator, one of the most valuable actions you can take is to test the effectiveness of your content. This process allows you to not only ascertain the strength of your messaging but also optimize its impact by pinpointing areas for improvement. By regularly analyzing your content’s performance through various testing methods, you gain insight into your audience’s preferences and can subsequently tailor your content to better resonate with them. The result is a higher rate of engagement, increased conversion rates, and an enhanced ability to meet your objectives. Ultimately, content testing empowers you to elevate the quality and impact of everything you create, paving the way for long-term success in today’s competitive digital landscape.

Overall, social media content can be a powerful tool to reach your target audience, but it takes knowledge and strategy to make sure the content resonates. Just like you have unique needs as a person, so do your prospects—understanding those needs is where buyer personas come in. By creating a buyer persona in detail, you can better understand what kinds of content will pique the interest of your audience and successfully drive conversions. Additionally, by repurposing existing content and testing different versions and captions, you will learn quickly what works best for your target market. Put everything together to create a data-driven marketing strategy based on insights from real customers—discover the power of buyer personas in creating targeted social media content!

From Clicks to Conversions: The Science of Turning Likes Into Sales on Social Media

Are you getting clicks & likes but no conversions (sales or leads)?

Clicks and likes are forms of engagement. Whenever a user clicks on a social media post, that user is engaging it in some way. On most social media platforms, there is no way to quantify just how interested a user is in your brand other than counting the number of times they’ve engaged it.

Conversions are the end goal of all social media strategies, whether it’s branding, product sales, or service leads. If you have an online store, one of your conversion goals could be to get people to purchase something from your store. Let’s say someone clicks on your Twitter profile and then purchases something from your store. That’s a social media conversion. If you have a Financial Planner (CFP) or Advisor service, a key conversion goal is to get people interested in your service to fill out an information form on your website. Again, let’s say someone clicks on your Twitter profile that links them back to your website landing page where they fill out their contact information. That’s a social media conversion.

How do you convert on social media? A few basic ways (as stated above) are:

  • Add a link in your profile that when clicked, leads to your product shopping page (cart). Make sure your product landing page is mobile-friendly.
  • For services, add a link in your profile that when clicked, links them to your website contact submission form. Make sure your website contact submission form is mobile-friendly.
  • Use Hashtags. Hashtags are a proven way to increase traffic to your content and to your website. Make sure that you’re using social media hashtags that are relevant to your business. Don’t overstuff with Hashtags (looks spammy). Use 2-3 Hashtags per post.
  • Your audience definitely wants to see engaging content from you. They also want to be able to connect with you as well. Your social media conversions will improve if you are commenting, liking, and sharing.
  • Include compelling calls to action working on your social media posts. Asking for followers to check out your recent promotions or product/service discounts is a call to action.

Last but not least, track your social media metric traffic back to your website or the product page. Using tools such as Google Analytics, or social analytics tools such as Keyhole, Sprout Social, and Hootsuite also allows you to identify the type of creative and messaging (posts) that performs best. Don’t wait to go viral. Grind. Persistence. Put in the work. Play the long game. Share your content across social platforms. All it takes is one of your followers to share a content post and the conversion amplification may go 2x.

Sales Funnels and Rambling Musings

To grow your business or service, you must identify and create your sales funnel as a key to your website design. Sales funnels are great, but content ecosystems are better.

Content ecosystems are like deploying tiny salesmen that live on the internet and sell for you 24/7. Content marketing’s goal is consumption, then behavior (leads, sales, new clients).

Content marketing helps businesses prepare and plan for reliable and cost-effective sources of website traffic and new leads that are working for you 24/7. A good content ecosystem “gels” over time and you will see the website traffic increase, SEO benefits (rank higher on Google), and hopefully a conversion (website funnel strategy) in the end. Strong pieces of content can help you become more visible online, both on search engines and on social media. Your social media platforms are one of the best ways to connect and share content with your target audience.

Content creation success is measured in many ways including:

  • Spike in visitor traffic and page views on a specific content post
  • The number of Shares, Likes, Pins, and ReTweets on Social Media
  • Media mentions and stories covering your business or firm
  • Website ranking (SERPs) increase
  • Conversions. Actual product sales or new clients (example: Financial Services)

The basic purpose is to create content and try to post at least 1 time per week. Content is scalable and you can add as needed or when more resources become available. Content Marketing is important! Without it, you’re going to struggle to attract the attention you need to collect leads and convert them into sales or clients!

How to Measure Leads Through Social Media

Every day, your customers are active on a huge range of channels, including social media. If you’re not present and engaging with them across all of these social media platforms… it’s killing your reputation, lead generation, and your bottom line.

How you define a quality “lead” depends on your industry, campaign, and goals. Generally speaking, a quality lead will include useful information and clear signs of intent to engage with your business.

Social media is now the preferred business contact platform. Use this to your advantage by actively engaging with (and converting) prospects and customers on all modern channels such as Twitter, Instagram, Facebook, LinkedIn, Pinterest, and Reddit. If you’re collecting social media leads, you need to be collecting analytics insights. Whether it’s product sales or new client and services type leads. How do you measure it coming from social media? Here are a few ways:

  • Google Analytics. Watch and review social media platform traffic (goals) in Google Analytics to track leads on your website. This will allow you to monitor which social media platform is the best source for your business. If you notice, for example, that Twitter outperforms Facebook, it may be worth redoubling efforts on that platform.
  • Social analytics tools. Tools such as Keyhole, Sprout Social, and Hootsuite also allow you to identify the type of creative and messaging (posts) that performs best. Most of these tools offer easy-to-review dashboards that offer metrics such as the number of impressions, reach, posts, and engagements that certain accounts or hashtags you are getting from each individual platform.
  • Engagement. Engagement is one of the most valuable metrics in measuring social media lead generation. You need to evaluate if you’re engaging with the right audience, how they are interacting with your brand, and what they are doing to engage with your topic and spread your content. The ideal engagement metrics include the number of likes, comments, shares, and re-tweets.
  • Tracking via a specific social media “discount code” or “social shopping”. Many brands offer customers a discount code in exchange for a product or newsletter sign-up. Discount codes or rewards points encourage customers to make a return visit to your site, and ideally a purchase. If you plan to offer one, have a strategy in place for not just generating leads, but also nurturing and converting them.
  • Social Media Ads metrics. The main metrics include Reach, Impressions, and Click-Through Rate.
  • Link Tracking on Social. Link tracking answers the question – “How did you find us? It involves tracking the number of clicks obtained by specific links on your social media posts. Link tracking is helpful in monitoring if your audience is clicking on links associated with your ads.

The above bullets can help you measure leads coming back through Social Media. In the meantime, what can actually help boost the % Leads using social media? 5 tips are below…

  • Optimize your profile. Your profile should provide the means for customers to contact you, sign up for your newsletter, shop, contact information, YouTube channel, etc. Your profile should always include a “link back” to your business website. Make sure to “Add a link” to your bio.
  • Create clickable content. Without compelling content, you won’t collect leads (clicks). Clickable content includes social media posts. Social Media posts include clickable content such as blog posts, YouTube channel content, and call to action type of content (landing pages) that can be SHARED.
  • Use social lead ads. Call to action ads can be posted on platforms such as Facebook, Instagram, YouTube, Linkedin, etc. Your best-performing Twitter posts can be “boosted” (just like paid ads) across that platform where you can dial in demographics such as gender, age, geography, etc.
  • Share testimonials as social proof. Customer stories and testimonials can give you the social proof you need to acquire new leads. Showcasing how clients have benefited from your products and services to demonstrate your brand value. Add these stories and testimonials to your website.
  • Leverage social media sponsorships. Instead of using paid ads, you could also attract leads from the social media content that your target audience is already consuming. Consider sponsoring shows, content, and YouTube channels that are popular with your target audience.

 

The use of Social Media in Financial Services organizations is not an option anymore

 

The use of Social Media in financial services organizations is no longer an option. At the advisor level, Putnam Retail Management found 84% use social media for finance industry business. Ninety-two percent of them said social media has helped them gain new clients. Social Media offers an easy and low-commitment way for potential customers (or clients) to express interest in your business and your products.

-Online Marketing Juice